Tama-Hokubu Medical Center

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Inpatient Guide

Items Needed During Your Hospital Stay

Pajamas or other sleepwear 2 or 3 changes
Underwear 2 or 3 changes
Face and hand towels 2 or 3
Bath towel 2 or 3
Facial tissue 1 box
Indoor footwear (comfortable nonslip footwear; slippers are acceptable) 1 pair
Laundry bag (plastic bag) 1
Toiletries (basic, toothbrush, soap, shampoo, gargling cup) 1 set
Denture container (if used) 1
Wet wipes 1 packet
Paper diapers, incontinence liners, adult wipes (if used) 1 set

These items can be purchased at the store on the second floor.
A rental service is also available for your use.

For Pediatric Patients and Their Families
  1. Please prepare 2 or 3 extra changes of clothing.
  2. Toys that may bother other children or are expensive or dangerous are not permitted. Please consult a nurse when bringing items.
  3. Please refrain from bringing snacks. (The hospital provides snacks at 10:00 am and 3:00 pm.)

Possessions, Medications, and Bedding During your Hospital Stay

Medications (Current Medications Used)
When you are admitted, we verify the medications that you have been using. If you have received printed explanatory materials from the pharmacy, please be sure to bring them and give them together with the medications to the nurses in your ward.
Bedding
The hospital will provide the necessary bedding during your hospital stay. If you wish to bring your own items that because you are accustomed to them, please consult the ward's head nurse.
Compensation of the costs may be required for any hospital bedding that is deliberately damaged or soiled.
Additional Note
The Center's employees do not accept tips or gratuities under any circumstances.

In-hospital Services

Stores (2nd Floor)
No. 1 Store Hours: 8:00 am to 8:00 pm daily
(Except during year-end and New Year holidays)
No. 2 Store Hours: Monday through Friday – 9:00 am to 5:00 pm
(But closed on national holidays)
Cafeteria (2nd Floor) Hours: Monday through Friday – 7:00 am to 7:00 pm
Saturdays, Sundays, and national holidays – 11:00 am to 7:00 pm
Haircutting Service Hours: Tuesday through Friday – 9:00 am to 5:00 pm
In-hospital Vending Machines Located on all floors except the B1 and 2nd floors
Coin-operated Laundry Located on all floors from 3rd to 6th
ATM Located in 1st-floor elevator bay

Stores

Cafeteria

Haircutting Service

ATM

Rental and Laundry Services

Services are available for rental of needed clothing and daily necessities and for laundering your personal items during your hospital stay.

Examples of Rental Items and Prices
Basic kit: 580 yen (including tax) per day
Kit contents: Hospital apparel (yukata robe, jimbei top and bottom, or sleepwear onesie), face towel, bath towel


Some Individual Items (Others Are Available)
Item Price (Per Day; Tax Included)
Hospital apparel 350 yen
Bath towel 150 yen
Face towel 80 yen
Laundry Charges
Weight Price (Tax Included) General Quantity of Items
Up to 1.5 kg 735 yen 2 undershirts/chemises, 2 pairs of underwear, 1 pair of socks, 1 set of pajamas
Up to 2.0 kg 840 yen 2 undershirts/chemises, 2 pairs of underwear, 2 pairs of socks, 1 set of pajamas
Up to 2.5 kg 945 yen 3 undershirts/chemises, 3 pairs of underwear, 2 pairs of socks, 1 set of pajamas, 1 bath towel, 5 face towels
Additional Information
Laundered items are returned after 2 days.
As an example, laundry items accepted on Monday will be returned to you on Wednesday.

Attendants

Nursing care during your hospital stay is provided by the nursing staff, and so no attendant is necessary. Note, however, that if the family so wishes because of the patients medical condition, an attended will be allowed if the doctor permits it.

Rules for Inpatients

  1. A wristband is to be worn during your hospital stay to enable identification.
  2. To prevent theft, bring no valuables and no more cash than necessary. Cash and valuables cannot be held for you.
  3. To use a television set, please consult a nurse. The Center also has some wards in which prepaid-card-operated television sets are installed bedside for use. The unused portion of prepaid cards can be redeemed at the charge-adjustment machine in the 1st-floor lobby.
  4. Mobile telephones can be used only in designated locations.
  5. To protect privacy, audio and video recording and photography are prohibited inside the hospital. This applies not only to mobile phones and smart phones, but also to audio recording devices and video cameras.
  6. Please refrain from having a patient called to the phone except in an emergency. (We will notify the patient of any calls received.)
  7. Lights out is at 10:00 pm. Please refrain from turning on any lights during lights out.
  8. The hospital is completely smoke-free.
  9. To prevent infections while staying in the hospital, please cooperate by conscientiously washing your hands and gargling.
  10. To maintain a comfortable room temperature, please ensure that the door to the balcony off your room is not left open.
  11. After admission, we prepare a Hospital Care Plan according to your medical condition and explain the treatment policy during your hospitalization, and the length of your stay. Before your discharge, we also explain post-discharge treatment.
  12. For outside visits and stays, we issue passes. Please ask a doctor or nurse for one ahead of time.
  13. If you would like to have your medical condition explained, please feel free to ask a doctor or nurse.
  14. If there is anything would like to make us aware of during your stay in the hospital, please tell a nurse. On the first floor we also have a Treatment Consultation Room, Nursing Consultation Room, and Patient Services Counter that you are welcome to use.

For Visitors

  1. To ensure rest for patients under care, as a rule, visiting hours are as follows.
    Visiting Hours: 7:00 am to 9:00 pm
    (If visiting at a time outside the hours above is unavoidable, please keep the visitation short to avoid inconveniencing other patients.)
  2. When visiting, please write your name in the visitor ledger and get a visitor's badge.
  3. To ensure quiet and prevent infection in treatment areas, children of elementary-school age or younger are to refrain from visiting.
  4. When visiting after 5:00 pm, please use the employee/night entrance inside the main entrance, on the left.
  5. For reasons related to treatment, restrictions are placed on the kinds of food and beverages that can be brought in. Please consult a nurse.

 

About Discharge

  1. As a rule, discharge takes place at 10:00 am.
  2. A discharge certificate is issued when you settle your bill at discharge. Please be sure to take it.
  3. If a medical certificate or the like is required, please ask at the first-floor Reception Counter (window #3).
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